wJ
warren J

1 reviews | Active since Dec 2013

02 Feb 2018, 16:22

Nompumelelo Bandezi's Service

I lodged an insurance claim for knocking my car on the Discovery App shortly after the accident. Nompumelelo got in touch with me via email almost immediately after the submission, and followed up with a telephone call explaining the procedures. After complying with the required admin (inspection, photos etc), she kept regular communications via email and allowed me to plan and keep track of the progress of my claim. The claim was promptly sorted and my car was back on the road with little inconvenience.

Thanks Nompumelelo, Warren

0
Replies (1)
Discovery Insure
Discovery Insure's reply02 Feb 2018, 16:44
Official

We are delighted to receive such a wonderful compliment.

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

We will be sure to share it with Nompumelelo and the rest of the team.

Regards

Discovery Insure