No words

On the 30th March we called to put a claim in for the fridge, they sent someone out and he replaced one thing a week later fridge not working again. They send the same person they replace another thing week later the fridge still doesn’t work they send another person and then what’s to tell me it’s wear and tear after me having to almost lose my marbles with them they say qe will replace. One would think cause this claim has been dragged for a month they will speedily get quotes and have it sorted especially with all the public holidays no they give the standard line and in the midst of all this they have the nerve to send an email saying we have claimed to much and of it continues they will have to increase the premiums when in actual fact they doing such a bad shop at offering good customer service. So bad. A fridge is something that’s needed and yet they are soooo soooo sooo not worried.