No TV for over a month!

We had a lightning strike which caused a channel on our bedroom TV to no longer work. The office TV also had an issue. Discovery sent Hilton from Mango Appliances to assess the damage. He took away both TVs and said discovery would replace them. 2 new TVs arrived in a few days. Hurray. They could not replace the SONY TV with the same brand so they gave us a Samsung. It was then discovered that the damaged channel was still faulty and that it had been the CCTV system at fault all a long and not the TV in the bedroom.<br> <br> We informed Mango Appliances and Hope from Discovery. We asked that 1) Our original TV be returned as it was not damaged and we would prefer the SONY. Hilton from Mango said no problem he just needs the go ahead from Discovery. Hope rep**** my email explaining all this and said it would be sorted.<br> <br> That was the 9th of December. To date I cannot get another word from the woman despite calling and emailing. Hilton has our TV ready to return but cannot do this until they approve it. In addition we have supp**** the CCTV repair quote and have nothing back regarding that.<br> <br> I am sick of this lack of service and no feedback. I had heard they were ******* they are!