No service delivery or urgency

Claim Number ********** - we have been struggling now for three weeks to have our Third Party claim attended to and have the vehicle assessed, initially the incorrect claim number was quoted on the claim form and the claim was not indexed, i resubmitted the claim with the correct claim number and still no feedback no one answers there phones at discovery Insure. I will never place my business nor recommend anyone to place business with discovery as they do not know anything about customer experience