dD
dylan D

1 reviews | Active since Nov 2018

06 Feb 2019, 16:53

No responses after multiple emails

Looks like you have to come to this platform for a response, hopefully i get one I will give discovery the benefit of the doubt for now, if they respond to me.

I have sent multiple screen shots of issues I am having and have been getting no responses lately.

Perhaps somebody from Discovery can get back to me?

various issues that need resolving, eye gym points not showing, my score is stuck and past complaints which have not been confirmed as having been actioned.

0
Replies (2)
Discovery Insure
Discovery Insure's reply07 Feb 2019, 10:15
Official
Good day Dylan 

We have allocated a specialist to your query .

The relevant team has been requested to look into your profile in detail.

Further updates will follow and feedback provided to you directly within 48 hrs at the most.

We appreciate your patience and apologize for any inconvenience caused. 

regards
Discovery Insure 

dD
dylan D's update07 Feb 2019, 14:29
Reviewer Update
Thank you for getting back to me , I await their response