KZ
Kully Z
1 reviews | Active since Nov 2015
03 Dec 2015, 09:45
NO RESPONSE TO MY COMPLAINT
ON 25 November I reported on this platform the bad service Discovery Insure was giving me regarding repairs to my car that had an accident on the 26 September 2015. <br> Thabani from discovery Insure responded very quickly . He promised to give me feedback before end of the day.<br> Unfortunately that was the last time I heard from them. Two months and seven days I still don't have my car.<br> <br> I am running out of options. Please Discovery Insure act in good faith as I am religiously paying my premium without fail.
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Discovery Insure's replyOfficial
03 Dec 2015, 10:12Hello Kulakazi,
Thank you for taking the time to let us know of the delayed service received which we can assure you that it is not to the standard we aim to provide our clients.
We have raised the concerns raised and contact will be made with you in due course.
Please accept our sincere apologies for the frustration experienced.
Regards
Sekgobola
Discovery Insure
Thank you for taking the time to let us know of the delayed service received which we can assure you that it is not to the standard we aim to provide our clients.
We have raised the concerns raised and contact will be made with you in due course.
Please accept our sincere apologies for the frustration experienced.
Regards
Sekgobola
Discovery Insure
Discovery Insure's reply03 Dec 2015, 10:12
Official
Hello Kulakazi,
Thank you for taking the time to let us know of the delayed service received which we can assure you that it is not to the standard we aim to provide our clients.
We have raised the concerns raised and contact will be made with you in due course.
Please accept our sincere apologies for the frustration experienced.
Regards
Sekgobola
Discovery Insure
Thank you for taking the time to let us know of the delayed service received which we can assure you that it is not to the standard we aim to provide our clients.
We have raised the concerns raised and contact will be made with you in due course.
Please accept our sincere apologies for the frustration experienced.
Regards
Sekgobola
Discovery Insure