NO RESPONSE SINCE AUGUST!!!

Good day<br> <br> I'm appalled that I need to do this EVERY TIME I don't receive satisfactory service from Discovery!<br> <br> As a member of EVERY SINGLE product Discovery offers...I'd think that you'd treat me as a Diamond Customer...but obviously that's not the case....and I'm quite frankly getting tired of this. The only reason I'm still with Discovery is because of the absolute inconvenience it would be to move ALL my products to Momentum!<br> <br> FIX YOUR SERVICE LEVELS...OR I'M DONE!!!!<br> <br> I emailed Kgothatso on the 11th of August to mention that I wasn't happy with the service I had received and that an item has gone missing during the repair/collection process of my car. <br> <br> And emailed again on the 27th of August, where I got a response.<br> <br> IT IS NOW CLOSE TO TWO MONTHS AFTER THAT....AND STILL THE DENT IN MY CAR ISN'T FIXED, THE DOOR'S THAT WERE REPAIRED STILL MAKE A GRINDING NOISE WHEN YOU LOCK THEM AND MY TOWBAR COVER HASN'T BEEN RETURNED TO ME!<br> <br> Basically...I'm NOT impressed as you may notice...and I'm quite fed up with wasting my time like this.<br> <br> DISCOVERY PLEASE REDEEM YOURSELF!!!<br> <br> As a Diamond customer I have referred many ppl to you...but I'm starting to regret it!!!<br> <br> Thanks,<br> <br> Jan Mare