No Response On A Policy Complaint - Not from Insure or Complaints Dept

Item: Discovery Insure
Rating: 1
Author: Reinette P

Where do I complain about Discovery's COMPLAINTS Department ?

Thank you for your email. One of our dedicated agents will assist with your query. Your reference number is: *** . We will contact you within 24 business hours with a solution.

That was on 11 February. Today is the 22nd of February ?

Helpful (0)

Replies (1)

Reinette P's updateReviewer Update

23 Feb 2022, 14:37

A BIG thank you to Rekha Jackdave (Retention) for resolving the issue ! Friendly, helpful and understanding. You are truly an asset to Discovery :-)

Reinette P's update23 Feb 2022, 14:37

Reviewer Update

A BIG thank you to Rekha Jackdave (Retention) for resolving the issue ! Friendly, helpful and understanding. You are truly an asset to Discovery :-)