No Response, No Accountability, No Resolution

I emailed Discovery Insure on 16 September 2026 regarding the terrible service I received from PG Glass Menlyn. To date, I have not received any response or even an acknowledgement from Discovery Insure.

My windscreen is still not fixed, and it appears that Discovery Insure does not feel that I deserve an explanation or any meaningful assistance.

This has been an extremely disappointing experience. Based on my experience, I would think twice before using either service. The lack of communication, accountability, and follow-up is simply unacceptable.

It is especially concerning to think about what could happen with a long-term insurance claim when they cannot even provide proper assistance with a relatively straightforward windscreen claim.

Very disappointing service from both PG Glass Menlyn and Discovery Insure.