TM
Thabo M

1 reviews | Active since May 2016

12 Apr 2017, 08:18

NO ****** RESPONSE IN ALMOST 2 MONTHS! ABOUT TO CALL AMBUDSMAN

<p>I'm not even going to greet!</p> <p> </p> <p>I have sent countless emails to a consultant called Moipone Hlongwane who once gave me a good experiene, but she does not respond to my emails to this day. I spoke to aldy over the phone who said would come back to me and its 2 weeks later and no response. I sent a mail to ********** which is the team lead or managers email and also haven't received a response to this person. PLEASE SORT MY ISSUE OUT OR I WILL GO TO THE AMBUDSMAN!</p>

0
Replies (2)
Discovery Insure
Discovery Insure's reply12 Apr 2017, 09:05
Official

We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.

Your concerns have been referred to claims management, we will provide feedback before close of business.

Regards,

Sakhe

Discovery Insure

TM
Thabo M's update19 Apr 2017, 15:12
Reviewer Update

Its been a week and there is yet to be a response...... CAN THIS BE SORTED OUT PLEASE..... If this is not sorted by the end of the week the ambudsman will certainly be hearing from me!!!!!!!!!!