No response from Discovery lead to 3rd HelloPeter.

To whom this may concern, I am going to cancel my Vitality Drive just because there are absolutely no service from Discovery. Their Medical Aid are the tops don't get me wrong, but to get Insurance from them are the worst thing ever. The guy that sold me the insurance packet promised me that Vitality Drive WILL PAY at least R100 back a month. He insured me that he is not lying for he can lose his job. So this is where all my trouble begins. After struggling a whole month to get the DQ device installed after I had to post to helloPeter to get attention they failed to pitch up at the DQ install appointment. Struggling again to get Service eventually they made an appointment for one Saturday to come to me to install it. This resulted in an error and the device is not working. I requested them two times already to get back to me on their website and nothing: Ref *** and ***. Before I had the insurance their response was fast and reliable. After the first bill there are absolutely no service at all. I received a mail statement of my Vitality Drive and they want to give me R13 or something. This is *****ing from their client. Word of mouth is a strong element in business.