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Phuti M

1 reviews | Active since Jan 2021

12 Jan 2021, 11:20

No response from assigned Consultant

I must say i'm unhappy on how you handle your claims, i submitted claim on the 18th of Dec 2020 well the initial service on towing and arranging car hire was good.

But since then i haven't heard a word from consultant assigned, she doesn't reply to my mails nor answer my calls.

I really wanna know status of my car

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Replies (2)
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Phuti M's update03 Mar 2021, 13:46
Reviewer Update
I regret doing business with you, what's your call center or your agents there for?.....My car has been with repair center since last December, now i hear additional damages logged are not accident related, what do you mean exactly when you say it's not accident related.

Also take note i did not insure my car with Zambezi but DISCOVERY, please sort out your internal matters with Zambezi, i want my car back.
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Phuti M's update03 Mar 2021, 16:53
Reviewer Update
That's your favourite line and m not getting any response from you except only over Hellopeter.