1 reviews | Active since Jul 2012
No Response for insurance claim issue Sanrose poor panelbeating experience
<p>I have received no response on my claim after several emails to Brandon. </p> <p> </p> <p>Please can you contact me on the status of my claim. </p> <p> </p> <p>This is for the Sanrose poor workmanship that needed approval for panel beating to be redone. </p>
Thank you for taking the time to reach with regards to the concerns raised on the workmanship of our service provider.
We have been informed that Brandon is no longer in our employ which would respond to the reasons you have not heard from him after you complaint was logged. It is however unforgiveable that the matter has not been attended to after he left. We have asked for the teams involved to investigate and assist expeditiously.
Please accept our sincere apologies for the delayed and/ or lack of service experienced.
Regards,
Sekgobola
Discovery Insure
Thank you for taking the time to reach with regards to the concerns raised on the workmanship of our service provider.
We have been informed that Brandon is no longer in our employ which would respond to the reasons you have not heard from him after you complaint was logged. It is however unforgiveable that the matter has not been attended to after he left. We have asked for the teams involved to investigate and assist expeditiously.
Please accept our sincere apologies for the delayed and/ or lack of service experienced.
Regards,
Sekgobola
Discovery Insure
This is the second person handling the same claim that has left your company. I think this is highly irresponsible of your system in place. I have also cc'd the below email. Did Thabani leave as well?
This is the second person handling the same claim that has left your company. I think this is highly irresponsible of your system in place. I have also cc'd the below email. Did Thabani leave as well?