AG
AJ G

1 reviews | Active since Nov 2009

09 Dec 2015, 10:08

No response after 2 days of requesting quote

Good day,<br> <br> On Monday at 14:27 I sent an email to [Email Removed] with a schedule of my existing home and car insurance asking for quote. On the website there is a \Car Insurance Quote"call me back but no such option for Home Insurance. <br> <br> The lack of response is making me nervous of the level of service I can expect if I move my insurance to Discovery Insure. We live in a digital age and emails should receive the same level of attention as a phone call."""

0
Replies (1)
Discovery Insure
Discovery Insure's reply09 Dec 2015, 10:43
Official
Hello Duidelik,

Thank you for taking the time in bringing this matter to our attention.

We have taken the matter up with the relevant team and you will be contacted during the course of today with feedback.

Rest assured, this is not the kind of service we pride ourselves with.

Our sincere apologies for the delay experienced.

Regards,
Tsholo