IMN
Ian Mc Neil-Spence

1 reviews | Active since Feb 2017

10 Feb 2017, 11:47

No PREMIUM has been paid for insurance policy for FEBUARY 2017

<p>Was sent a email informing us that we have not paid our insurance installment for the month of Febuary.</p> <p>It has taken many cellphone calls to sort out this mess,but to no avail.</p> <p>Got a statement from Capitec bank which shows that the money has been deducted from our account....</p> <p>but according to them there is still no payment, although it shows on their side that the payment has been received, and they confirm this.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply10 Feb 2017, 12:40
Official

Thank you for bringing this to our attention.

Our service and finance team are working relentlessly to get to the root of this issue, and will provide feedback as soon as it is resolved.

We apologise for the inconvenience.

Regards,

Sakhe

Discovery Insure