No interest in honesty

am SO disgusted with the response from Discovery Insure. After a fire in my kitchen, they appointed a service provider, Eyethu. They quoted a list of items to effect repairs, This scpr d work, along with the costs, was sent to me by Discovery, unbeknownst to the service provider. They arranged promptly for claening service and thats where the "god service" ended. Eyeths contacted me to confirm a date for commencing the scope of work. Three days later,after unpacking my entire kitchen, they had still not turned up to start. After intervention by Discovery Health they started wok. They only completed approx 50% of te scope of work, broke my clock, and tried to get money out of me by lying about the value of the kitchen light, saying only R250 was approved value, whist in actual fact R850 had been approved. When I told Eyethu this, they were surprised tat I knew the vakue and had calledthem out on their lie. I reported this in an email to Discovery Insure on 19 Dec. After Gordon an Wyk, the Discovery agent working with my claim did not even adknowledge my mail until I called on 24 Dec. He promised the rsoolve this issue. I called again yesterday 4Jan as NOTHING had been done, and asked for a manager or supervisor. I spoke with Jackie wh advised that she was revert after speaking with Gordons manager. I have not heard ANYTHNG back from Discovery Insure. I do not want the full bill to be logged against my claim for work that was not done. This affects my future premiums and the fact that Discovery seems to have no interest in resolving this issue promptly. I am completely disgusted.