No follow up even after hellopeter complaint
It's been a week since my last complaint on Hellopeter and still I am yet to complete a quote.<br> Shocking service to say the least.<br> After my initial complaint regarding advisor not following up and completing my quote, I had 2 miss call directly after each other. I guess it was Discovery, since no message was left or no follow up call made.<br> I was in a meeting at the time, but could not call back since you left no message or contact number.<br> And you did not even make a second attempt to call me back.<br> This after I advised that I would like to move my completer profile (Motor, content, building and life cover) to Discovery.<br> It seems that Discovery is not keen on new business.<br> Maybe it is for the best, because if this is the service at the start, I don't want to know what it will be like at claims stage.<br> You can reverse the ITC check on my name because clearly it served no purpose as I never received a quote a promised.<br> Shocking that one should go through this much trouble to get a quote.
We apologize for how your request has been handled thus far, we'd like to make things right.
We'll make contact with you today and quote you accordingly.
Regards
Thabani
We apologize for how your request has been handled thus far, we'd like to make things right.
We'll make contact with you today and quote you accordingly.
Regards
Thabani
