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Item: Discovery Insure
Rating: 1
Author: Tulisa S

Spoke to Neo Setle on the 19th of September regarding system issues i had when trying to complete some driving assessments in order to increase my points. Till this day i haven't received feedback and i had to waste my time and call in again only to be told that screenshots of the error (which i had already sent to him while on the phone) where requested in order to further assist but he didn't bother providing feedback. I would like my vitality drive points to be allocated accordingly because I am not going to complete those assessments again. Thanks bye.

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Replies (1)

Discovery Insure's replyOfficial

30 Oct 2018, 11:24

Good Day,

Thank you for bringing your concern to our attention. Please note that we tried to make contact but were not able to reach you.

We have escalated this matter to the relevant department and will provide you with feedback in due course.

Regards,

Theo Mokhine

Discovery Insure

Best regards,

Discovery Insure's reply30 Oct 2018, 11:24

Official

Good Day,

Thank you for bringing your concern to our attention. Please note that we tried to make contact but were not able to reach you.

We have escalated this matter to the relevant department and will provide you with feedback in due course.

Regards,

Theo Mokhine

Discovery Insure

Best regards,

No feedback provided.

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