WW
Wentao W
1 reviews | Active since Jul 2012
15 May 2018, 21:27
No feedback - passport number update.
I called the call centre on 7 May to update my passport details. I was told to send the scanned documents to ********** Scanned the new passport pages, sent on the same day. Until now there is no update, 8 days later. How long does it take to update a passport number???
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Replies (2)
Discovery Insure's replyOfficial
16 May 2018, 11:40Thank you for taking my call.
As discussed, kindly forward a copy of your passport directly to me and we will get this processed ASAP.
We apologise for any inconvenience caused.
Regards
Preveshen
Discovery Insure
Discovery Insure's reply16 May 2018, 11:40
Official
Thank you for taking my call.
As discussed, kindly forward a copy of your passport directly to me and we will get this processed ASAP.
We apologise for any inconvenience caused.
Regards
Preveshen
Discovery Insure
WW
Wentao W's updateReviewer Update
17 May 2018, 16:25Thank you very much for your help and quick response Mr. Preveshen Naidoo! The information has been updated! I have converted the rating from 1 to 5! Very satisfied with the help!
WW
Wentao W's update17 May 2018, 16:25
Reviewer Update
Thank you very much for your help and quick response Mr. Preveshen Naidoo! The information has been updated! I have converted the rating from 1 to 5! Very satisfied with the help!