No feedback at all

Item: Discovery Insure
Rating: 1

<p>I was involved in a car accident and was allocated an advisor by the name of Themba Mkhabela. This guy doesnt bother to inform me on the progress of my case. He doesnt respond to my e-mails. He is really showing no interest..not at all..Bad service. </p>

Helpful (0)

Replies (4)

Discovery Insure's replyOfficial

07 Jun 2017, 14:54

We apologize for the inconvenience due to the lack of feedback.

We have escalated your concerns with our liability department, and will provide feedback on the progress of your claim.

Regards,

Sakhe

Discovery Insure

Discovery Insure's reply07 Jun 2017, 14:54

Official

We apologize for the inconvenience due to the lack of feedback.

We have escalated your concerns with our liability department, and will provide feedback on the progress of your claim.

Regards,

Sakhe

Discovery Insure

's updateReviewer Update

08 Jun 2017, 13:40

Please note that I have not been contacted until today. I am very frustrated at this stage

's update08 Jun 2017, 13:40

Reviewer Update

Please note that I have not been contacted until today. I am very frustrated at this stage

's updateReviewer Update

08 Jun 2017, 16:24

Its the end of the day and I have not been contacted by anyone...Not even one person has responded to my e-mails...

's update08 Jun 2017, 16:24

Reviewer Update

Its the end of the day and I have not been contacted by anyone...Not even one person has responded to my e-mails...

Discovery Insure's replyOfficial

08 Jun 2017, 19:06

We have received confirmation that the legal team has been in contact with you today to discuss and explain the progress of the claim, as well as the time lines.

Discovery Insure's reply08 Jun 2017, 19:06

Official

We have received confirmation that the legal team has been in contact with you today to discuss and explain the progress of the claim, as well as the time lines.