JM
Jan M
1 reviews | Active since Oct 2013
21 Jan 2019, 13:10
No Feedback and not answering their phone
I've had no feedback on a Lightning claim Submitted a week ago. I've phoned them 4 times to get feedback and still no luck. Tried to contact claims department 3 times today with no answer. Been on hold for 30min and is costing me money.
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Replies (1)
Discovery Insure's replyOfficial
21 Jan 2019, 16:19Good day
Thank you for raising your concerns.
We note that the claim is being validated and have further prompted the relevant team to make contact with you.
We apologise for any inconvenience caused.
Regards
Discovery Insure
Thank you for raising your concerns.
We note that the claim is being validated and have further prompted the relevant team to make contact with you.
We apologise for any inconvenience caused.
Regards
Discovery Insure
Discovery Insure's reply21 Jan 2019, 16:19
Official
Good day
Thank you for raising your concerns.
We note that the claim is being validated and have further prompted the relevant team to make contact with you.
We apologise for any inconvenience caused.
Regards
Discovery Insure
Thank you for raising your concerns.
We note that the claim is being validated and have further prompted the relevant team to make contact with you.
We apologise for any inconvenience caused.
Regards
Discovery Insure