No feedback

<p>We have Vitality drive on both our vehicles which gives us access to the DQ tracker and associated reports i.e. movement report | personal-business report etc.</p> <p>We have been making use of this for a number of years for by husbands vehicle as a report for SARS (since his vehicle is insured and used for business purposes he can claim back on petrol).</p> <p>When I accessed the system last week Tuesday to pull the report - big is my surpise that the report for his vehcile which was sold and removed from the insurance is not available. We were not informed when we added the new vehicle and removed the old that the DQ track data will be lost - if we were I would have done the reporting quickly before removingthe vehicle.</p> <p>I called Discovery a week ago, requesting the nessasary data (as i can not for one minute believe that the data was purched from the system) and guess what... a week later and I still have not receieved the report OR a follow call/email updating me on when I can expect the report. </p> <p>This is very unfprofessional. </p> <p>Please ensure that the requested report is emailed to me within te next 24 hours.</p>