No ethical business practice by Discovery Insure

Discovery Insure operates with impunity to business ethics, and bullies clients into unfair decisions that are incontestable and leaves the respective client with the burden of the consequences, inflicted brazenly by their unqualified employees. This is the second time I am faced with a situation where I can’t be given the right to dispute a incorrect decision. The right to represent myself or an opportunity to prove Duscovery insured *********** decision making is ****** from me. This business is operating *********ly and is doomed to failure. How can you cancel clients policies and not allow them a fair opportunity to dispute. Brazenly decide and cancel. I was told the reason was I made too many claims and risk was too high. I had zero claims in 2022. I had 4 minor claims accumulating to under 30k in total paid out by Discovery Insure ( 1 contents, 1 windscreen(motor), 2 building claims respectively). My premiums paid over the months of cover in the 2 years were much more than the payout (+\~ 5000 per month x 24 = 110k) I’m no specialised risk insurance consultant. How is the cancellation of my policy justified if I have zero claims even this year?? Don’t hide behind your incompetence Discovery Insure. Allow your customers their right to prove your *********** decision making. Over the month, 4 calls logged, and not a call from their risk department manager as promised by the call centre. He or she must be too busy making wrong and unfair decisions to many other clients.