AB
Andre B

1 reviews | Active since Feb 2012

21 Jun 2017, 09:55

NO Effin FEEDBAC****

<p>My claim was logged Wednesday 14th of June.</p> <p> </p> <p>Various phone calls followed FROM MY SIDE! Various EMAIL FOLLOWED FROM MY SIDE!</p> <p> </p> <p>Zothani Mabuya DOES NOT GET BACK TO ME!!!</p> <p> </p> <p>No response! No feedback! Nothing!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>I have LOST IT with this consultant.</p> <p> </p> <p>I am without wheels and this is lagging!!!</p> <p> </p> <p>Quick to take my debit order but refuse to respond!! </p> <p> </p> <p>I want action taken! All I want is to know *** is happening!!!!!!!!!!!!!!!!!!</p>

0
Replies (2)
Discovery Insure
Discovery Insure's reply21 Jun 2017, 11:52
Official

Thank you for bringing this to our attention.

We have escalated your concerns to the claims management team to provide feedback promptly.

We apologise for the inconvenience.

Regards,

Sakhe

Discovery Insure

AB
Andre B's update21 Jun 2017, 11:56
Reviewer Update

Thank you but nothing will come of it.

I asked that the team leader must phone me... and its almost 2 hours later - no call!

Discovery advertises that they CARE yet these consultants do the excat opposite. They need to be taught that they are the business and what they do actually reflects on the business!

They have totally disgraced Discovery in my eyes now!