kL
kERWIN L
1 reviews | Active since Mar 2009
02 Jun 2015, 09:00
NO AUTHORITY TO DEBIT MY ACCOUNT
Good day,<br> This I the second complaint to this company for debit order against my account with no authorization. I have had debit order reversed the first time it happened and did not ask them to refund me the unpaid charges. However with the second time of debiting my account again I would like my unpaid fees of R15 refunded to me please.<br> <br> Thank you
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Discovery Insure's replyOfficial
02 Jun 2015, 11:37Hello baromete,
As discussed, the root of the error is that your broker reinstated this policy after we had processed the cancellation.
I have however since cancelled the policy once more and placed strict instructions on your profile stating that we should not take any further instructions from your broker.
Kind Regards
Kesh Bassdhev
As discussed, the root of the error is that your broker reinstated this policy after we had processed the cancellation.
I have however since cancelled the policy once more and placed strict instructions on your profile stating that we should not take any further instructions from your broker.
Kind Regards
Kesh Bassdhev
Discovery Insure's reply02 Jun 2015, 11:37
Official
Hello baromete,
As discussed, the root of the error is that your broker reinstated this policy after we had processed the cancellation.
I have however since cancelled the policy once more and placed strict instructions on your profile stating that we should not take any further instructions from your broker.
Kind Regards
Kesh Bassdhev
As discussed, the root of the error is that your broker reinstated this policy after we had processed the cancellation.
I have however since cancelled the policy once more and placed strict instructions on your profile stating that we should not take any further instructions from your broker.
Kind Regards
Kesh Bassdhev