MN
Morne N

1 reviews | Active since Mar 2018

05 Mar 2018, 13:11

No answers

I have been with Discovery insurance for over 5 year's. They have been treating me very well. They have paid out any claim lodged and still do. The only problem I have with them is that they do not follow up on the place they use to have my vehicle repaired. I have sent numerous emails to discovery complaints regarding the place they chose to have my vehicle repaired. I have no feedback whatsoever. My bakkie has been in and out of the panel beaters for nearly4 months now. After countless phone calls and emails, still no luck and reaction from Discovery insurance.

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Replies (1)
Discovery Insure
Discovery Insure's reply05 Mar 2018, 14:17
Official

Thank you for taking my call.

As discussed, we have escalated your concerns with our Procurement Management Team. Feedback will be provided directly to you.

We apologise for any inconvenience that may have been caused.

Regards

Preveshen
Discovery Insure