1 reviews | Active since Jul 2018
NO AFTERSALE SERVICE
I am very dissappointed with the after sale service or lack thereof from a sales agent who assured me during the call that i could email him at anytime should i need further assistance. He has gone AWOL since the last time he concluded the sale,he is NOT replying my emails. Shame on you Nolinn!!!
Firstly, he has captured one of my vehicles on the cover as its without a tracker meanwhile it has an early response tracker and a panic button. Ive tried to reach out to him to rectify that before the pro rata was debited as i understand that would affect my premium but that was obviously not done as he is unreacheable.
This morning the pro rata was debited as well as another separate amount of R150 which i wonder?*** is it for???
I need someone to please rectify the tracker thing on my policy as ive sent through tracker installation certificates for the vehicles. Also some need to explain what that R150 was debited for???!!
At this point i wanna crawl back to Miway because im not even sure why i chose to try Discovery insure that is only interested in debiting my bank account but no proper after sale service when i need it🙄
