NO ACCOUNTABILITY - ALOOF AND COLD DISCOVERY

My car was taken in for the repair of my door handle due to attempted theft and the repairer discovery appointed returned a vehicle to me with a broken clutch which both discovery and the repairer refuse to take any accountability for. Discovery has also revoked my courtesy car with immediate effect leaving my kids and I stranded and cannot even offer me a report saying what caused the clutch to brake because they will not cover the costs of this report. This is a fairly new clutch and 2 independant mechanics, one being Subaru themselves who fitted the clutch initially say that wear and tear that discovery is claiming is highly unlikely after such a short period. Discovery consultants are cold, unempathetic and unwilling to assist in any way. I thought as a female I could trust them as my insurer to have my best interests at heart and hold the repairers they appointed accountable yet they are just a money hungry and ********** company with no thought for the paying customer. Claims administrator - Buyisiwe Dlamini. Team Leader - Ntekane Moeng