1 reviews | Active since Jul 2011
Nightmare, Ignored, Incorrect, and inconsistent, experience with Discovery throughout.
Today is Monday, and Friday past you quoted us one amount for Insurance on the phone. Then when we received your email, you had a different amount listed, PLUS you addressed the email to wrong person/name!!!!!!!
If you cannot even get my name correct, and you quote one amount but then contract another amount, how can I trust you???
I immediately rep**** NO! I do not want this insurance because you obviously have challenges, You have however sent me SMS's and more emails, congratulating and welcoming me to an insurance I said No to!!
This is unacceptable and nightmare.
In fact, moving all our Medical Aids, Insurances, Banking, etc into the Discovery Basket, has been a nightmarish experience.
So bitterly disappointming.....
