NEVER USE DISCOVERY TRAVEL INSURANCE....EXCUSE TO DECLINE EVERY CLAIM

NEVER USE DISCOVERY TRAVEL INSURANCE....THEY WERE THE CHEAPIST QUOTE AND WE THOUGHT BEING SUCH A LARGE COMPANY THEY WOULD BE REPUTABLE...UNFORTUNETLY ONCE WE HAD PURCHASED THE TRAVEL INSURANCE THE PROBLEMS STARTED. 1ST OUR BAGS WAS DAMAGED IN TRANSIT WITH QATAR TO FRANKFURT....I REPORTED IN IMMEDIATELY TO KYLIE CRISTIN AND TITUS LEWELA....THEY THEN ADVISED THAT DISCOVERY WILL ONLY INVESTIGATE AFTER QATAR PAYS FOR FIXING OR REPLACING THE BAG.....UNBELIEVABLE THEY WERE NOT INTERESTED IN DEALING WITH THE CLAIM...THEN OUR FLIGHT WAS DELAYED AND WE LOST THE CONNECTION TO OUR NEXT CONNECTION...THEY AGAIN FIRST WANTED LUFTHANSA TO SORT IT OUT AND THEN SAID IF THE FLIGHT DELAY WAS LESS THAN 3 HOURS THEY NOT INTERESTED...THEY HIDE SO MANY THINGS IN THERE FINE PRINT THAT YOU WOULD BE SURPRISED IF YOU WERE EVER COMPENSATED...ANOTHER BIG CATCH IS...IF YOUR CLAIM IS MORE THAN R1000 RAND YOU NEED TO CONTACT DISCOVERY TRAVEL INSURE IMMEDIATELY TO NOTIFY THEM AND GET PERMISSION....HOW ARE YOU ABLE TO DO THAT IF YOU ARE IN THE MIDDLE OF NO WHERE....WILL NEVER USE THERE TRAVEL INSURANCE AGAIN