NEVER EVER take insurance out with Discovery

Accident happened 29 October, car was towed to assessment centre in Belville. <br> 5 November (7 days after the accident) the car is towed back to the cape for assessment (Maseko says they couldn't find the car!). <br> 6 November I try again to call Tsepho again about the status of the claim as I am desperate to have the car back to travel across the country on 10 Nov to start a new job in Pietermaritzburg 16 Nov. I am promised each time I call I will be called back. No feedback ever.<br> 12 November I have no choice but to cancel my road journey to KZN, thus have to fly to Durban and hire a car from there. The expense of the flight is incurred by me. I collect my hire car from KZN airport on 12 November and am told I have the car hire until 11 December.<br> 13 November the claim is finally authorised, now 2 weeks after the original accident. I still receive no call or further communication from discovery.<br> 3 Dec I receive an SMS that the car is ready in cape town, discovery then cancels the car hire for immediate return, allowing no time for me to get back to CT to collect or transport the car. Discovery's slow poor service got me into a mess & are unwilling to assist with 'extended' car hire.