JB
Jan B

1 reviews | Active since Jan 2012

01 Apr 2016, 11:37

Need to review my motor insurance

I have motor insurance through Discovery Insure. I am not happy with their rates as I have been quoted substantially lower premiums by other insurance companies. I have been trying to get to discuss this with an agent at Discovery insure for some time now and have several reference number the most recent one being ***.<br> However absolutely no one is getting back to me or contacting me to discuss my requirements. So I am totally unimpressed with these people. <br> Perhaps a complaint via Hellopeter will give them a wake up call and I may get a response soon.

0
Replies (1)
Discovery Insure
Discovery Insure's reply01 Apr 2016, 13:05
Official
Hello janniebo,

Thank you for raising your concerns with the response time to your inquiry.

I have been informed by our servicing team that a response has been afforded to your email and that your matter has been escalated to our pricing team to a response. Once the pricing team reverts we will be in touch via email to communicate the outcomes.

Regards,
Sekgobola
Discovery Insure