JB
Jan B
1 reviews | Active since Jan 2012
01 Apr 2016, 11:37
Need to review my motor insurance
I have motor insurance through Discovery Insure. I am not happy with their rates as I have been quoted substantially lower premiums by other insurance companies. I have been trying to get to discuss this with an agent at Discovery insure for some time now and have several reference number the most recent one being ***.<br> However absolutely no one is getting back to me or contacting me to discuss my requirements. So I am totally unimpressed with these people. <br> Perhaps a complaint via Hellopeter will give them a wake up call and I may get a response soon.
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Replies (1)Discovery Insure's replyOfficial
01 Apr 2016, 13:05Hello janniebo,
Thank you for raising your concerns with the response time to your inquiry.
I have been informed by our servicing team that a response has been afforded to your email and that your matter has been escalated to our pricing team to a response. Once the pricing team reverts we will be in touch via email to communicate the outcomes.
Regards,
Sekgobola
Discovery Insure
Thank you for raising your concerns with the response time to your inquiry.
I have been informed by our servicing team that a response has been afforded to your email and that your matter has been escalated to our pricing team to a response. Once the pricing team reverts we will be in touch via email to communicate the outcomes.
Regards,
Sekgobola
Discovery Insure
Discovery Insure's reply01 Apr 2016, 13:05
Official
Hello janniebo,
Thank you for raising your concerns with the response time to your inquiry.
I have been informed by our servicing team that a response has been afforded to your email and that your matter has been escalated to our pricing team to a response. Once the pricing team reverts we will be in touch via email to communicate the outcomes.
Regards,
Sekgobola
Discovery Insure
Thank you for raising your concerns with the response time to your inquiry.
I have been informed by our servicing team that a response has been afforded to your email and that your matter has been escalated to our pricing team to a response. Once the pricing team reverts we will be in touch via email to communicate the outcomes.
Regards,
Sekgobola
Discovery Insure
