****ndous experience

We have been ****** at knifepount while being tied up for 4 hours in October last year. Our car was taken as well. 4 months later the car is written off while we are still paying insurance. All jewellery was taken from the safe with the valuation certificates for which we could provide photographs. Discovery will not pay out more than R3000 per item. The communication is pathetic. To find out who is dealing with your claim is one thing. To get hold of that person takes hours. Most of the time they are not at their desks. In the meantime your call is placed on hold just to be cut off.