My worst nightmare of a car insurance - Stay away!

Stay away from Discovery car insurance. They don't pay claims. They go out of their way to find loopholes of rejecting your claim. They will leave in the worst situation u were before the accident.

I had an incident where I hit one of those very high humps and I stopped on this busy highway to check if car was ok, i only saw the front bumper had shifted & I pushed it back in went around the car & saw nothing else. I started the car, drove/proceeded about 6km to my place. When I got home and parked the oil under the car started gushing out. I called Discovery told them what had happened, and also mentioned I stopped & checked & there was no other damage I saw or any warning light after the ncident as I was driving home other than the dislocated bumoer. I put thru the claim & vehicle was towed to a panel beater. Assessment & quote & done mainly new sump & bumper. Nothing was done to check engine if it was not damaged following the sump leaking. Collected the car after 1 month. I drove it for less that 80km after collection then it made a tractor- like- noise, it now showed a warning light (stop: braking system fault). Mind you, this noise and this warning light only happened after collecting the vehicle and driving it for kess tgat 80km. I called Discovery & car was returned to panel beater. It stayed there another month while Discovery was outsourcing someone to check the engine only this time around. Two months later after the incident I am told the noise in the engine and the warning light- they won't pay for it bcoz they don't pay consequential damages, I have to see myself how I sort this and tow the car myself frm the SP yard. Consequential damages where bcoz the engine damage is the result of the incident for which they only paid for sump & bumper. Mind you the car is financed, I have had no car for two months, I have to pay my own towing now, they say. All along no feedback but I am the one who kept checking for update or feedback thru rmails & calls. That is why I am saying they put me in the worst position than I was before. Stay away, they don't care about their clients, and they will find unreasonable reasons not to pay. How is this my fault that there was further engine damage gollowing an accident & they never bothered to properly check tge engine before handing over the car to me in the first place & said it was good to go after the initial repairs. When it was returned to them & stayed 1 more month & now they won't honour that part, they will only pay for the body (bumper & sump). They are ridiculous. Consequentual damage claim woyld have been if I claimed for loss of income, paying cash for school transport, etc. That is consequential damage or loss. I was not claiming that but claiming that the damage which arise bcoz of the accident be honoured. No report no quote even provided to further assist if I want to repair the car myself. They sought the engine report to reject the claim & not to assist me as their client.