RM
Rosalia M

1 reviews | Active since Mar 2009

27 Jan 2016, 14:53

My safety is at risk because of Discovery Insure

The wrong windscreen was fitted by a Discovery Insure Service Provider, AND they broke the clips on my windscreen.<br> <br> I wrote to Discovery Insure ages ago, and I got a standard response, but I now have to go on a long trip tomorrow and I am still sitting with an unsafe windscreen which is loose.<br> <br> Very poor response levels from Discovery Insure, I have cancelled my cover with them and would not recommend them to anybody.<br> <br> This needs to be fixed as a matter of priority as my safety is at risk here.

0
Replies (2)
Discovery Insure
Discovery Insure's reply27 Jan 2016, 16:54
Official
Hello zaamel,

We apologise for any trouble or inconvenience we have caused you.

We will ensure that this be investigated and attended to promptly.

Regards,
Sakhe
Discovery Insure
RM
Rosalia M's update11 Oct 2016, 11:16
Reviewer Update

I am still waiting for resolution. It's been over 6 months, and this matter has not been resolved.

My life is in danger, and Discovery Insure have not addressed this issue FOR SIX MONTHS