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mokgopaleahdimakatso M
1 reviews | Active since Feb 2017
27 Jan 2023, 12:23
My husband was involved in a car accident in December the 9th 2023
My husband was involved in a car accident in December the 9th 2023. Discovery offered courtesy car . The issue came when discovery did took a month to approve the claim and the courtesy car lapsed which was their fault.. they took back their car and now the machanic keeps on saying the car wont be fixed in the estimated time. We do not have a car and this is inconvenience, we tried to contact the insurance and they have been useless in trying to help is. Its 2 months going to 3 without the car . Insure with discovery at own risk. They are rude and not helpful
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mokgopaleahdimakatso M's updateReviewer Update
27 Jan 2023, 15:57I still do not believe this response.
The parts were not prioritized in this situation instead the dents and spraying of the car was prioritized. Your breakdown focused on something that is not really important and left the very most important thing about the car., which are parts as you mentioned.
If this people you hired knew what they were doing they would have assessed the car, ordered parts and work on other things whilst still awaiting for parts.
Do you have a record of when the parts were ordered?
You say there is a delay , there must be a proof of such communication from the manufacturer to your breakdown.
I am still awaiting a resolution to this problem. This answer was just an excuse of how much you guys dont follow up with your sub contructors and even call your clients to update them.
The parts were not prioritized in this situation instead the dents and spraying of the car was prioritized. Your breakdown focused on something that is not really important and left the very most important thing about the car., which are parts as you mentioned.
If this people you hired knew what they were doing they would have assessed the car, ordered parts and work on other things whilst still awaiting for parts.
Do you have a record of when the parts were ordered?
You say there is a delay , there must be a proof of such communication from the manufacturer to your breakdown.
I am still awaiting a resolution to this problem. This answer was just an excuse of how much you guys dont follow up with your sub contructors and even call your clients to update them.
mM
mokgopaleahdimakatso M's update27 Jan 2023, 15:57
Reviewer Update
I still do not believe this response.
The parts were not prioritized in this situation instead the dents and spraying of the car was prioritized. Your breakdown focused on something that is not really important and left the very most important thing about the car., which are parts as you mentioned.
If this people you hired knew what they were doing they would have assessed the car, ordered parts and work on other things whilst still awaiting for parts.
Do you have a record of when the parts were ordered?
You say there is a delay , there must be a proof of such communication from the manufacturer to your breakdown.
I am still awaiting a resolution to this problem. This answer was just an excuse of how much you guys dont follow up with your sub contructors and even call your clients to update them.
The parts were not prioritized in this situation instead the dents and spraying of the car was prioritized. Your breakdown focused on something that is not really important and left the very most important thing about the car., which are parts as you mentioned.
If this people you hired knew what they were doing they would have assessed the car, ordered parts and work on other things whilst still awaiting for parts.
Do you have a record of when the parts were ordered?
You say there is a delay , there must be a proof of such communication from the manufacturer to your breakdown.
I am still awaiting a resolution to this problem. This answer was just an excuse of how much you guys dont follow up with your sub contructors and even call your clients to update them.