TM
Thabang M
1 reviews | Active since Oct 2023
03 Jul 2025, 13:43
My discovery car ins...
My discovery car insurance canceling gave me a lot of run around, the call center agent from discovery insure told me that I called the wrong department and instead of transferring my call they gave me an incorrect number to call, (Discovery health number) and when I called back Discovery insure the second call center agent told me that there is a dedicated department for cancelations and he was transferring me from there, I stayed on the call whilst being transferred until I hung up, so I felt that I had to jump too many hoops to get my car cancelled with discovery.
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Replies (1)Discovery Insure's replyOfficial
03 Jul 2025, 13:50Good Day Thabang,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Regards
Discovery Insure
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Regards
Discovery Insure
Discovery Insure's reply03 Jul 2025, 13:50
Official
Good Day Thabang,
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Regards
Discovery Insure
That is concerning to hear, and we would like to apologize for the service and experience.
Our team will be in contact with you to discuss your concerns.
Regards
Discovery Insure
