My car still not back since accident on 20 dec 14

The car hire ended again yesterday, I have no car or transport but Discovery is deducting premiums from my account. Until today no one tells me where is my car being repaired and when it will be ready. I'm in a limbo with no transport.<br> <br> This is ridiculous. I have not heard of such pathetic service from any insurance company. <br> <br> In the past 10 days following my last complaint I was promised feedback about my car every two days but no one called me in the last 5 days. I'm really disappointed and short of words. Full three months of the year without a car with minor accident damages. I will never recommend this insurance to anyone