EV
Elzaan V

1 reviews | Active since May 2020

18 Oct 2024, 16:25

Much better thanx.

I would have given a 5 but I had some issues at first with the call centre not being able to assist me. That's why only 3 starts because I literally nearly cancelled all my Discovery product out of pure frustration. They eventually they sorted it out. AFTER I complained about it here. However, apart from that I'm really happy to be part of the Discovery group. Bank, Insurance and Insure. The rewards works well and the discovery miles really works for me.

Thank you for fixing my issues.

0
Replies (1)
Discovery Insure
Discovery Insure's reply18 Oct 2024, 16:33
Official
Good day Elzaan,

Thank you for sending us your feedback. We apologize for any frustration or inconvenience that you may have experienced, and we will work to rectify the situation and improve our processes moving forward. Thank you for bringing this to our attention.

Regards
Discovery Insure