Mr XM Mthembu

I've canceled my insurance before it even started due to some reason and it was not even started but they debited money from my account twice now I am fighting for my money back that was debited in July course the August one I've sorted it out using the app but couldn't reaves the other since I've reaves my money back all of a side my credit score has dropped...All I want it's my money back which is R1663,22.. and the cancelation certificate being calling and being transferred to department by department....I fill like Discovery it's not respecting me.