Motor vehicle insurance claim

Discovery South Africa is the worst insurance ever 😡😡, they took forever to approve my motor vehicle claim and chose the worst Panel Beaters (Elegant Square to be specific). I have honestly lost patience, imagine I was in an accident on 01 January 2022, up to this day 04 April 2022 my car is not back when I was told that they would finish working on my car in two weeks, now I hear stories. I have been following with calls and emails.

After 35 days I returned the rental car and For a good two weeks I hired a car from my pocket because the Panel Beaters had ordered parts from VW, and Discovery could not extend my rental car for parts delays. Parts were delivered, I was hopeful but only to hear stories again. I went to the Panel Beaters because I wanted to see if they were really working on my car, but they didn’t allow me. I then found out that they stripped my vehicle only in March and there there were additional parts were needed. I went crazy and called discovery to complain because my vehicle was with the Panel Beaters since January, why was it stripped in March ??. They gave me a rental car again for two weeks, then kept extending up until tomorrow, the 5th April 2022 and now they are saying I’ve had it for more than 65 days so I must return it. But how ? When my car is still not back and it’s not clear when am I getting it back.