Motor insurance

<p> Discovery people are really so ***********. I'm the one to call them, call the bank, and to call the car dealership on their behalf. No one seems to know what's going on, the person dealing with my claim is never available to speak to me and doesn't even bother to call me back. This claim has been going on for 6 weeks and what's worse is that I have to pay for a car that's not even there because of their incompetency. We are promised the best service, etc. But it's by far the worst!!! I'm emotionally drained from. Having to call them every single day for the same thing and doing half the job for them is not what I signed up for. Does it really take 6 weeks for a car replacement?????? I'm really disappointed by your service!!!</p>