Most would have passed the buck

Trey (working in the broker support call centre department) assisted me in re-instating my DQ track reporting system. He took trouble to understand the core problem, sourced the answers and very efficiently assisted me step by step on the computer to get it re-activated. He made sure that everything was operational before he allowed me to ring off. Most other call centre agents in his position would have given me either the DQ Track or the C Track call centre number.<br> Michiel Kirchner