AL
ANDRE L

1 reviews | Active since Sept 2016

20 Sept 2016, 13:19

most pleasurable phone call to insure a new vehicle i have ever experienced

<p>my usual dread when buying a new vehicle is the hour long tlephone call to get a quote and then some......wrell today was such time, beign and existing and happy discovrery insure client for many years i must say the efficiency and speed my call was handled with is world class, clearly discovery invest in their staff to be client service orientated ....hats off to you discovery and thankyou Johannah Mabuza , the call centre agent for mamking this a good customer experience. cheers dicovery !! </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply20 Sept 2016, 14:45
Official

Dear Andre

Thanks for the feedback on your encounter with Johannah.

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

Regards

Thabani