1 reviews | Active since Jul 2014
"Mosa's Phillips" wonderful service
On the 21st April had a house break in and needed to log a claim for contents ****** ... upon calling Discovery Insure for the claim submission I received the most superb service from MOSA PHILLIPS and even had to send her the below email after finalization of my claim in less than a week (including all the public holidays in between). ?
I just want to take this opportunity to send my heartfelt gratitude to MOSA PHILLIPS for all your professional & supportive assistance you gave me throughout the handling of my claim. I cannot thank you enough for your superb service and constant communication regarding claim & outcome.
It has given me great comfort to have had you assigned my claim and working with you.
In the beginning I thought I was ok but have found it very difficult to sleep in my bedroom knowing that someone has invaded my privacy like that & thanks once again for being patient with me as I know in the beginning I said I would not need the trauma counselling but thanks for arranging it!
Judging by the service I received from you I will mos definately recommend Discovery Insureto everyone looking for any insurance....
Keep up the great customer service & pass my email to your Manager for noting also.
We are delighted to receive such a wonderful compliment.
Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.
We will ensure that this post is shared with Mosa and her manager.
Regards
Discovery Insure
We are delighted to receive such a wonderful compliment.
Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.
We will ensure that this post is shared with Mosa and her manager.
Regards
Discovery Insure
