RC
Rojanette C

1 reviews | Active since May 2018

15 May 2018, 11:04

More than 3 weeks to pay out simple motorcycle theft claim

More than 3 weeks to pay out simple motorcycle theft claim. Taking so long that the settlement amount from the financial institution has increased, decreasing our payout. Literally losing money due to poor service.

0
Replies (2)
Discovery Insure
Discovery Insure's reply15 May 2018, 12:23
Official

Thank you for raising your concerns with us.

We are currently investigating your complaint and feedback will be provided directly to you.

Regards

Preveshen
Discovery Insure

RC
Rojanette C's update22 May 2018, 09:43
Reviewer Update
You have still not contacted me. This issue is still not resolved. Now I find out that you have not paid the settlement amount and I will have to pay an instalment on a vehicle that was ****** a month ago. I am losing money due to your poor service.