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uvaneeden U

1 reviews | Active since Nov 2016

12 Jul 2017, 12:57

Monique Wiese - Servicing Consultant at Discovery Insure delivers excellent service and advice

<p>Monique Wiese, assisted me today to redo a servicing quote on my new car and existing household insurance which I had to call in 4 times for to get ready, before I finally reached someone who knew exactly how to correct everything on my policy. She knew her facts and profession so well that she was able to bring my premium down and save me from making misstakes on my policy. She took the time to review outdated information and to capture new content accurately and with care. After talking to Monique Wiese, it has become clear to me that Discovery provides their consultants with the knowledge and training to provide their team with the tools they need to keep customers' policies updated and accurate, but that it takes s****, patience and care to really apply said experience, only app**** and demonstrated by a select few of their consultants, one being Monique Wiese.</p> <p> </p> <p>Thank you for your excellent service Monique!</p>

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Replies (2)
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uvaneeden U's update12 Jul 2017, 13:09
Reviewer Update

Sorry, that sentence was meant to read... but that it takes s****, patience and care to really apply said experience, only app**** and demonstrated by a select few of their consultants, one being Monique Wiese.

Regards,

Discovery Insure
Discovery Insure's reply12 Jul 2017, 13:15
Official

We are delighted to receive such a wonderful compliment.

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

We will be sure to share it with Monique and the rest of the team.

Regards,

Sakhe

Discovery Insure