mixed messages

Message send on 19 Jan- no response<br> Please urgently explain something to me - got a sms from Avis terminating the car hire BUT we only getting the car Monday, spoke to riverside yesterday they fitted the dashboard and then the lights on the dashboard came on and they needed to send the car to geely<br> SMS: Jan 20 Dear Renter extension was granted vehicle need to be returned 22/01<br> I got a sms to return the car on Friday, which did return the car to avoid additional charge to my deposit, problem is Michelle is currently at Riverside and my car is not ready. How is she getting to work and getting home- so now you want me to pay another R1200 to get a car and also I now need to just wait for a car till one is available, this service is no good.