YN
Yasikan N

1 reviews | Active since Jun 2017

22 Jun 2017, 09:07

Missing parts from vehicle

<p>I am extremely dissapointed in the service with discovery. I had a claim and my vehicle was taken to a discovery repair centre. Proline express, I had to remove the vehicle because the claim was rejected however my vehicle side mirrors were missing. It's been 3-4 weeks and they have not returned them as yet. There wasn't even any reason for them to be taken of at the centre because they were never damaged. It seems the company acts as ******* and does not bother to fix their mistakes. I will never use discovery insure or recommend it to anyone </p>

0
Replies (1)
Discovery Insure
Discovery Insure's reply22 Jun 2017, 10:02
Official

Dear Yasikan

We are sorry to hear this and we'd like to resolve it as soon as possible.

Our procurement and claims management are looking into the matter. We'll provide feedback as soon as there's progress.

Regards

Discovery Insure