Misinformation excellently corrected

<p>I was misinformed by one of the consultants regarding the status of my policy, upon enquiry, a lady answered my call on a Sa****ay, escalated the matter on my behalf immediately, called my on Monday of the following week to give me an update. Had my matter sorted and called again to inform me. This was service delivery at its best. Thank you to THATO MOEKETSI. I hope you get to grow within the ranks as you have shown Great leadership and ownership of the problem. You made me feel like I was the only Client you were dealing with.</p>